Project Goals

1. Develop an advanced AI assistant for the ICUK website capable of communicating in multiple languages

2. Ensure accurate and consistent responses to the most frequently asked questions from website visitors

3. Implement an intelligent system for navigating the ICUK service portfolio

4. Automate the collection of data on visitor interests and needs

5. Create a system for continuous learning and automatic updates

Our Solution

Specifically for the needs of ICUK, we developed an intelligent web assistant utilizing advanced natural language processing technologies. A key feature of the solution is its capability of continuous learning and automatic updates, ensuring that the assistant always has the latest information.

• Accuracy of responses: 94%

• User satisfaction: 88%

• Supports 4 languages

• Continually learns and improves
  
  

Added Value of the AI Chatbot for ICUK

🏢 Benefits for ICUK:

• Automation of routine communication

• Systematic data collection on client needs

• More efficient use of human resources

👥 Benefits for Employees:

• Less time spent answering repetitive questions

• More space for quality personal consultations

• Better insight into client needs

🌍 Benefits for Visitors:

• Instant access to information

• Easy navigation of a complex website and services

• Personalized responses

• Multilingual support

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Frequently Asked Topics and Questions

🏢 Contacts and Basic Info

"Where can I find you?" "Who can I talk to about Startup Go?" "How can I get to you?"

🖥️ Coworking and Spaces

"How much does it cost to work in a coworking space?" "Can I rent a meeting room?" "How does the virtual office work?"

📅 Events & Workshops

"What's happening this week?" "When is the next FestUp?" "How do I register for a workshop?"

🚀 Startup Programs

"How can I join the incubator?" "What is Startup Go?" "When does the next cohort start?"

🔬 DigiLab

"What equipment do you have?" "How much does 3D printing cost?" "When can I visit?"

Percentage distribution of languages in which users ask their questions:

• 🇨🇿 Czech: 93%

• 🇬🇧 English: 5%

• 🇩🇪 German: 1%

• 🇺🇦 Ukrainian: 1%

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References & Feedback from ICUK

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🚀 Our Journey with ICUK as a Startup

Thanks to ICUK, we as a company had a unique opportunity, as we became part of the Startup Go program in the second half of 2024.

This experience not only helped us expand our knowledge with the opportunity to participate in individual practical workshops on topics such as marketing, presentation skills, how to set up a business plan correctly, and many more.

The whole program significantly contributed to our own growth thanks to new contacts and many opportunities to present our company in the online space and also physically to a broader audience – the 3-month program was concluded with the so-called "Startup Go GRILL" event, where we could showcase our achievements and future plans, and compete for the best startup in the region.